Payments

PAYMENTS

In principle, we offer the payment methods prepayment, credit card, Paypal, Google Pay, Apple Pay, Klarna and ShopPay. We reserve the right not to offer certain payment methods for each order and to refer to other payment methods. Regardless of which method you choose to pay for your order, the Buyer Protection Program applies. Orders are shipped with insurance and in the event of a problem with the delivery of your order, you are guaranteed a refund.

When purchasing on account, you will be informed of the due date of the purchase price on the order overview page before the contract is concluded.

You agree that you will only receive invoices and credit notes in electronic form.

PROMOTIONAL VOUCHERS AND THEIR REDEMPTION

Promotional vouchers are vouchers that cannot be purchased, but which we issue as part of advertising campaigns with a specific period of validity.

Promotional vouchers can only be redeemed during the specified period and only once as part of an order process. Individual brands may be excluded from the voucher promotion. Promotional vouchers cannot be used to purchase gift vouchers. Please note that promotional vouchers may be subject to a minimum order value.

The value of the goods must be at least equal to the amount of the promotional voucher. Any difference to a higher value of goods can be settled using the payment options offered. The value of a promotional voucher is neither paid out in cash nor does it bear interest. The promotional voucher will not be refunded if goods are returned in whole or in part.

Promotional vouchers can only be redeemed before completing the order process. Subsequent crediting is not possible. The promotional voucher cannot be transferred to a third party. Multiple promotional vouchers cannot be combined with each other unless we have agreed otherwise.

If you have used a promotional voucher for your purchase, we reserve the right to charge you the original price of the goods you are keeping if - due to your withdrawal - the total value of the order falls below or equals the value of the promotional voucher.